Some handy frequently asked questions that come up from time to time…
Who do I contact if I have a query about my pay?
Contact accounts@raisedin.org.uk
Who do I contact if I am poorly?
Please contact your line manager by 7:30 am on the day you are sick. If you need to be off sick for another day, then contact your line manager by 3 pm. Please where possible physically talk to your line manager and don’t leave voicemails or texts.
Raised in Bristol at Felix Road Adventure Playground:
Contact Nursery Manager Lisa on 07756 033 288
Raised in Bristol at Easton Community Centre:
Contact Nursery Manager Megan or Deputy Manager Dani on 07736 549 791
Raised in Bristol at Docklands Community Centre:
Contact Nursery Manager Kellie or Deputy Manager Hannah on 07593 424 629
Raised in Bristol at the Greenway Centre:
Contact Nursery Manager Becky or Deputy Manager Sarah 07927 948 996
Raised in Bristol Central Office
Contact your line manager directly.
Can you tell me more about my pension?
You and your employer must pay a percentage of your earnings into the workplace pension scheme. Pension contributions deducted on your payslip in any given month will be paid over to the NEST pension pot by the 21st day of the following month. Find out more about NEST pensions here.
How do I book holiday/ annual leave?
Speak to your line manager about the proposed dates you would like to have off – to check this is OK and then book holiday dates through Brightpay, your manager will then approve this in the App and you’ll receive a notification. BrightPay has a section called ‘Documents’ which has a ‘how to guide’ and other useful info.
What do I wear to work?
Comfortable clothing that is suitable to wear around children that represent Raised in Bristol. We do provide uniform but you can wear your own clothes if you’d prefer. Clothing should be something that you don’t mind getting a little grubby and it’s worth bringing warm clothing for when you’re outside in the garden or on walks (our RiB fleeces are lovely and warm) and sensible footwear.
How do I log my overtime?
Log in to BrightPay, select ‘Documents’> ‘HR Documents and Resources’> ‘Overtime Hours’ which will take you to the form and then add in your details, what nursery you work at, the date of hours worked and then hours worked. This will then be authorised by management before sending to our accounts team! There is a cut-off date for payroll each month so try to be organised and log your overtime on time ensure it gets added to your pay in time.
What time should I arrive at work?
Ideally, we’d like you to arrive to work 10 mins before you’re scheduled to be in. We ask this to enable line managers to be able to communicate any important information to you. Also so you have time to get yourself a drink and maybe some breakfast, but most importantly to also make sure that we are prompt, ready and waiting for the children to come in at 8 am!
What CPD (continual professional development) is available to me?
All team members when inducted will be automatically added to our Noodle Now training provider, this system enables us to access over 100 different training opportunities that would benefit us within the Early Years Sector. You can log onto this anytime and carry out any specific learning you wish, just update your manager when completed so we can add this progression to your staff profile.
How do I access eyLog?
Please talk to your line manager so you can access it via a pin
Who is my designated safeguarding lead?
Raised in Bristol at Felix Road Adventure Playground:
Nursery Manager Lisa Hathway
Raised in Bristol at Easton Community Centre:
Nursery Manager Megan Bloomer
Raised in Bristol at Docklands Community Centre:
Nursery Manager Kellie White
Raised in Bristol at the Greenway Centre:
Nursery Manager Becky Evans Flowers
Raised in Bristol Central Office
Head of Nursery Nicola Brimble
What do I do on my lunch break?
All of our nurseries have kitchen facilities in their staff rooms which include kettles and microwaves. Our nurseries are also located close to cafés or local shops where you can buy food if you don’t have lunch with you. Please be aware that all of our nurseries are nut-free, so please don’t bring any items containing nuts on-site when you come to work.